Privacy Policy

Last updated: 19 February 2026

This privacy policy describes how Innovaplus SRL (hereinafter "Innovaplus", "we", "our" or "us"), a Belgian company registered under company number BE 0681.892.974, collects, uses and protects the personal data of visitors to the website www.innovaplus.be (hereinafter "the Site").

We are committed to complying with the General Data Protection Regulation (GDPR, Regulation EU 2016/679) as well as applicable Belgian data protection legislation.

1. Data controller

Innovaplus SRL
Company number: BE 0681.892.974
Email: contact@innovaplus.be

2. Data collected

We collect only the data you voluntarily submit to us via the consultation form on the Site:

  • Company name
  • Organisation size
  • Email address
  • Phone number
  • Estimated project budget
  • Project description

3. Purposes of processing

Your personal data is processed for the following purposes:

  • Responding to your consultation request and contacting you about your project
  • Preparing a commercial proposal if necessary
  • Managing the commercial relationship

4. Legal bases for processing

  • Consent (Art. 6.1.a GDPR): expressed when submitting the consultation form
  • Legitimate interest (Art. 6.1.f GDPR): to respond to commercial enquiries and ensure proper operation of the Site

5. Retention period

Data from the contact form is retained for a maximum of 12 months after the last exchange, unless a contractual relationship is established, in which case legal retention obligations apply (7 years for accounting records under Belgian law).

6. Data sharing

Your data is not sold, rented or shared with third parties for commercial purposes. It may be processed by our technical processors (hosting) in compliance with the GDPR. When data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place (European Commission standard contractual clauses, adequacy decision or EU-US Data Privacy Framework).

7. Cookies

This Site does not use analytics or advertising cookies. Only technical cookies strictly necessary for the operation of the Site may be used.

8. Your rights

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure: request deletion of your data
  • Right to restriction: restrict the processing of your data
  • Right to portability: receive your data in a structured, machine-readable format
  • Right to object: object to the processing of your data based on our legitimate interest
  • Right to withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise these rights, contact us at contact@innovaplus.be. We will respond to your request within 30 days.

If you believe your rights are not being respected, you may lodge a complaint with the Belgian Data Protection Authority: www.autoriteprotectiondonnees.be.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure, including:

  • Encryption of communications (HTTPS/TLS)
  • Data hosting within the European Union
  • Restricted data access according to the principle of least privilege

10. Changes

We reserve the right to modify this privacy policy at any time. The date of the last update is indicated at the top of this page.

11. Contact

For any questions regarding this privacy policy or the processing of your personal data, contact us at: contact@innovaplus.be